Privacy Policy

Overview

We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our testimonial collection and display service.

We are headquartered in Sydney, Australia, and comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). All data is stored in Australia.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Password (encrypted)
• Account preferences and settings

Testimonial Data

When customers submit reviews through your widgets, we collect:

• Name and email address (as provided by the reviewer)
• Review text and rating
• Optional uploaded images or videos
• IP address and user agent (for spam prevention)
• Submission timestamp

Usage Information

We automatically collect:

• Device and browser information
• IP address
• Pages viewed and features used
• Access times and duration

How We Use Your Information

We use collected information to:

• Provide and maintain our service
• Display customer testimonials on your website
• Prevent spam and abuse
• Communicate with you about your account
• Improve our service and develop new features
• Comply with legal obligations

Data Storage and Security

All data is stored in Australia using Supabase's Australian infrastructure. We implement industry-standard security measures to protect your information, including:

• Encryption in transit (HTTPS/TLS)
• Encryption at rest
• Regular security audits
• Access controls and authentication
• Rate limiting and spam prevention

Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service Providers: Supabase (hosting and database services, Australian infrastructure)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Testimonials you choose to approve and display publicly will be visible on your website to anyone who views your review widget.

Your Rights (Australian Privacy Principles)

Under the APPs, you have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications
• Complaint: Lodge a complaint about our handling of your personal information

To exercise these rights, please contact us at the details provided below. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).

Cookies and Tracking

We use essential cookies to maintain your session and provide basic functionality. We do not use third-party tracking or advertising cookies.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we're required to retain it for legal or regulatory purposes.

International Users

While we're based in Australia and store data in Australia, our service is available globally. By using our service, you consent to the transfer and processing of your information in Australia.

Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our service. Your continued use of the service after changes indicates acceptance.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

You can also contact the Office of the Australian Information Commissioner (OAIC) if you have concerns about our privacy practices: www.oaic.gov.au